This first step in designing a successful web site is to gather information. Many things need to be taken into consideration when the look and feel of your site is created.
This first step is actually the most important one, as it involves a solid understanding of the company it is created for. It involves a good understanding of you – what your business goals and dreams are, and how the web can be utilized to help you achieve those goals.
About a year ago, I wrote an article for the main site that outlines The 6 Phases of the Web Site Design & Development Process. As part of my business web site, the article is slanted to how I personally help clients through the process of creating a web site.